Biography

Luis Cedillos orchestrates seamless operations and cultivates a welcoming environment for staff, vendors and guests at ClearPath’s D.C. office. He has a keen eye for detail and a passion for service excellence, using his skills to ensure every facet of the office functions efficiently, fostering a positive and productive workspace.

Before joining ClearPath, Luis was the Lead Receptionist at Morning Consult. There, he spearheaded initiatives to update and create working documents, streamlining processes across all four chapters. Luis’s leadership extended beyond administrative tasks; he facilitated, trained and inspired his team, cultivating an environment where each member excelled in their roles and found joy in their work.

Education

Certificate in Operations Management from Harvard University
Certificate in Front Desk Representation (CFDR) and Guest Service (CGSP), American Hotel & Lodging Educational Institute
Certificate in Customer Service and Sales, NRF Advanced Customer Service
Certificate in Sales Certification, University of the District of Columbia

Area of Expertise

Hospitality, Administration and Operations

Affiliations

National Retail Federation (NRF), The Harvard Culture Lab